Pre-Conference School of the 17th International Zeolite Conference

July 5-6, 2013, Moscow, Russia

 
 

Frequently Asked Questions:

How can I become a participant?

How to get to my registration page?

What to do if you forgot your login/ password?

How can I pay?

Types of payment

How can I get financial documents (receipts, Attendance certificate and invoice)

How to know that my payment is accepted?

How can I book a hotel room or other additional services?

How can I cancel my registration in the School?

How can I become a participant?
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Registration for the Pre-Conference School of 17th International Zeolite Conference is provided here. After registration the login and password for your personal account will be sent to the indicated e-mail. With your login and password you can access your personal account. Also you will be able to pay the registration fee and book your hotel accomodation. 
Personal information, received from you in the process of Pre-conference School registration will not be given to any third person without your agreement and will be used only for effective organization of your participation in the Pre-Conference School. 

How to get to my registration page?
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After receiving the confirmation letter with your login and password you go back to the “On-line registration” page and fill in login/password in the fields in section “For registered users”.
In case you fail with on-line registration or have any questions, please, do not hesitate to contact Monomax Service Agency by e-mail: izc17school@onlinereg.ru

What to do if you forgot your login/password?
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If your personal login/password was lost, you should go back to the “On-line registration” page and push the button “Remind me login/password” in the section “Login/password reminder”. On the next page you should fill in the e-mail that you indicated during the registration.
We will send your login/password to this e-mail.

How can I pay?
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All payments (hotel accommodation, visa support or additional services) can be done separately. To return to the personal payment page to fulfill the rest of payment, the participant should use his login and password and enter the “Payment section”.
We regret but we do not accept private and company checks or Euro cheques.
Step 1: Go to the section “Payment section” on your personal registration page. Choose the services that you want to pay for at the moment.
Step 2: Select a type of payment.
Step 3: Fill in your credit card information or print a receipt (a bill). Pay the receipt.

Types of payment
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The payments can be done in three different ways:
1. Payment via Credit card
2. Payment by Bank transfer
3. Internet payment
More payment information you can find on this site in the section Payment information

How can I get financial documents (receipts, Attendance certificate and invoice)?
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You can get the Attendance Certificate and the original invoice at the check-in desk at the Pre-Conference School. Feel free to contact the Secretariat for any questions. We also can send you the documents by regular mail.

How to know that my payment is accepted?
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We will immediately send you the confirmation that your payment is accepted by e-mail after we receive the payment.

How can I book a hotel room or other additional services?
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Hotel accommodation, individual transport services, cultural program, visa support can be ordered on the personal page of the participant in the same way as the registration fee. You need to select the appropriate option, method of payment, print and pay the bill.

How can I cancel my registration in the School?
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If the participant would like to cancel his attendance the notification letter together with the request for the reimbursement of the registration fee should be send to the Pre-Conference School Secretariat by e-mail: izc17school@onlinereg.ru