QCD@LHC 2014

August 25-29, 2014, Suzdal, Russia

 
 

Frequently Asked Questions:

1) Registration and payments

How can I cancel my registration in the Conference?
How can I become a participant?
How to get to my registration page?
What to do if you forgot your login/ password?
How can I pay?
Types of payment
How can I get financial documents (receipts, Attendance certificate and invoice)
How to know that my payment is accepted?
How can book a hotel room or other additional services?

2) At the Conference

Where is the Conference held and how can I get there?
What is the procedure of registration?
How can I get the Conference schedule?
Where I can get more information and help?

1) Registration and payments

How can I become a participant?
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Registration for the Conference is provided on-line.
You have to go to the “Online registration” page. Press the button "Start registration" and fill in all the necessary on-line forms. Personal information, received from you in the process of Conference registration will be not given to the third person without your agreement and will be used only for effective organization of your participation in the Conference
After receiving your application we will immediately send you the confirmation letter with your login and password.

How to get to my registration page?
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After receiving the confirmation letter with your login and password you go back to the “Online registration” page and fill in login/password in the fields in section “For registered users”.
In case you fail with on-line registration or have any questions, please, do not hesitate to contact Monomax Service Agency by e-mail:
QCDatLHC@onlinereg.ru

What to do if you forgot your login/password?
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If your personal login/password was lost, you should go back to the Online registration page and push the button “Remind me login/password” in the section “Login/password reminder”. On the next page you should fill in the e-mail that you indicated during the registration.
We will send your login/password to this e-mail.

How can I pay?
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All payments (hotel accommodation, visa support or additional services) can be done separately. To return to the personal payment page to fulfill the rest of payment, the participant should use his login and password and enter the Payment section.
We regret but we do not accept private and company checks or Euro cheques.
Step 1: Go to the Payment section at your personal registration page. Choose the services that you want to pay for at the moment.
Step 2: Select a type of payment.
Step 3: Fill in your credit card information or print a receipt (a bill). Pay the receipt.

Types of payment
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The payments can be done in three different ways:
1. Payment via Credit card
2. Payment by Bank transfer
3. Internet payment
More payment information you can find on this site in the “Payment information” section.

How can I get financial documents (receipts and invoice)?
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You can get the original invoice at the check-in desk at the Conference. Feel free to contact the Secretariat for any questions. We also can send you the documents by regular mail.

How to know that my payment is accepted?
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We will immediately send you the confirmation that your payment is accepted by e-mail after we receive the payment.

How can book a hotel room or other additional services?
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Hotel accommodation, individual transport services, cultural program, visa support can be ordered on the personal page of the participant in the same way as the registration fee. You need to select the appropriate option, method of payment, print and pay the bill.

How can I cancel my registration in the Conference?
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If the participant would like to cancel his attendance at the Conference the notification letter together with the request for the reimbursement of the registration fee should be sent to the Conference Secretariat by e-mail: QCDatLHC@onlinereg.ruAll refunds will be made within 2 weeks after the Conference has been finished.

2) At the Conference

Where is the conference held and how can I get there?
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You are welcome to find detailed information about the Conference venue at the website in the section"Venue".

What is the procedure of registration at the Conference?
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After you arrive to the venue please come to the registration desk to get a badge that you should wear at the conference for it serves as your pass to the conference events.
When registered, you get the Participant’s bag that includes a Program of the events, a note-book, a pen and information materials.
At the conference all the registered participants are served coffee in the venue foyer. Admission is by the badges only.

How can I get the conference schedule?
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You will be able to find more detailed information about the schedule on the conference website in the section "Program" soon.

Where I can get more information and help?
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For more detailed information you may contact secretariat.
If you have any questions about the on-line registration and services booking you can visit the page
“Contacts” on the website where the list of our personnel in charge including their positions and full contacts is available.
If you have any questions about the Program and conference schedule please contact the Organizing Committee.